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Privacy Policy

Social Cabot (hereinafter, “the Company”), owner of the website socialcabot.com, informs users about its personal data protection policy.

 

1. Data Controller

  • Controller: Social Cabot

  • Website Domain: x

  • Contact Email: x

  • General Purpose: Management of the services offered on the website, handling inquiries, sending commercial communications, and improving the user experience.

 

2. Purpose of Data Processing
The data that the user provides through contact, subscription, diagnostic, contracting forms, or any other means available on the website will be processed for the following purposes:

  • Responding to inquiries, questions, or requests for information.

  • Managing and executing the contracted services.

  • Sending commercial and/or promotional communications related to Social Cabot's services (only if the user has authorized it).

  • Managing subscriptions to newsletters or informational content.

  • Analyze website navigation and improve the user experience.

  • Carry out remarketing or segmentation actions (only with consent).

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Under no circumstances will the data be used for purposes other than those indicated.

 

3. Legal Basis for Processing

  • The legal basis for processing the data is:

  • The consent given when filling out forms or accepting the use of data.

  • The performance of a contract, in the case of contracting services.

  • Social Cabot's legitimate interest in maintaining the relationship with clients and users, improving services, and ensuring website security.

 

4. Data Retention
Personal data will be retained:

  • While a contractual or commercial relationship exists with the user.

  • Until its deletion is requested.

  • For the legally required periods to comply with tax, accounting, or regulatory obligations.

Data used for commercial purposes will be retained until the user revokes their consent.

 

5. Recipients
Data will not be transferred to third parties, except in the following cases:

  • Legal obligation.

  • External providers necessary for the operation of the website and the provision of services (hosting, email marketing services, analytics tools, CRM, etc.).

  • All providers operate under contracts that guarantee the confidentiality and security of data in accordance with the GDPR.

No international data transfers are carried out, except when using providers located outside the EU with appropriate protection clauses.

 

6. User Rights
The user may exercise their rights at any time:

  • Access: to know what personal data is being processed.

  • Rectification: to correct inaccurate or incomplete data.

  • Erasure: to request the deletion of their data when it is no longer necessary.

  • Restriction of processing: in certain circumstances.

  • Data portability: to receive their data in a structured format or request its transfer to another controller.

  • Objection: to refuse processing in certain circumstances.

To exercise these rights, you must send a request along with proof of identity to the following email address:

x

Users may also file a complaint with the Spanish Data Protection Agency (AEPD) if they believe their rights have not been respected.

 

7. Data Security
Social Cabot applies the necessary technical, organizational, and security measures to guarantee:

  • Integrity

  • Confidentiality

  • Availability

of personal data, preventing unauthorized access, loss of information, alteration, or improper processing.

 

8. Browsing and Cookies
The website uses its own and third-party cookies to analyze user browsing, personalize the experience, and improve services.

Users can configure, accept, or reject cookies at any time.

For more information, please see the Cookie Policy.

 

9. Changes to the Privacy Policy
Social Cabot reserves the right to modify this policy to adapt it to new legislation, case law, or internal changes. The modifications will be published in this same section.

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